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Exchanges & Returns

Looking to exchange or return?

Let’s get started! Just have your order number and shipping postcode to hand and click below to begin your exchange or return.

Our Exchange & Returns Policy

Of course, we hope that you love everything you receive from us but if you do need to return or exchange something we ask that you do it within 28 days. We will happily accept returns in the 28-day window as long as the item is unworn, unwashed and all original tags are in place. We are also happy to accept returns on knickers providing they have not been worn and meet our health and hygiene standards. Please note, we reserve the right to refuse returns on underwear that does not meet acceptable hygiene standards. We ask you to please try on our knickers over the top of your underwear, and to avoid wearing any make-up, perfume or beauty products that can leave marks or scents. As this could cause the item to be non-returnable.

We offer free UK returns, please note this does not apply to sale Items. Your refund will go back to the original method of payment used to purchase your order. Please note that we do not offer free returns on international orders. For sale items you are welcome to use our portal to print off a label in which you will pay 100% of the postage fee or you can send your items back to the following address:

Stripe & Stare, Unit L5-L7, Yelverton Business Park, Yelverton, PL20 7PY

Need some assistance?

Please feel free to get in touch should you have any further questions.

Email us at hello@stripeandstare.com

Call us or pop us a message on WhatsApp 01822 851965

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