Delivery & Returns
Everything ordered with us comes wrapped in beautiful tissue paper and tied with our ribbon. For special Gift Wrap options we wrap it in tissue paper before putting it in a special hard white box and then tie with ribbon.
SPECIAL DELIVERY OVER CHRISTMAS + NEW YEAR
All orders placed after Noon on the 21st December will be delivered on the 3rd January.
If you have an urgent order please contact us on firstname.lastname@example.org
Free delivery for all orders over £55 (by standard delivery)
Standard delivery (2-3 days) by Royal Mail - £4
Next day delivery by DPD - £7
If you would like something shipped internationally then please contact us directly and we would be happy to help. email@example.com
Please note that we do not offer free returns on international orders. Returns will be charged at the return cost £20.
Returns & Exchange
Of course we hope that you love everything you receive from us but if you do need to return or exchange something we ask that you do it within 14 days of receipt.
We offer free returns and for a returns label simply email us at firstname.lastname@example.org and we will send it to you.
Please note that returns on Sales Items will be charged at £8.
Please ensure that all tags are still in place and that the item is in a resalable condition. Unfortunately we cannot except returns for our knickers for standard hygiene reasons.